The pressure on CIOs to deliver innovative solutions that enable their stakeholders to compete better is driving many to redefine their operating models. In my view, before implementing major changes, CIOs must address three main issues: growing demand for their services, continued security concerns and a lack of governance in some organizations. Let me elaborate.
Customer demand has increased significantly as organizations see IT and specifically the use of disruptive technologies as a competitive weapon. Organizations, for example, want their employees to gain greater insights rapidly through technology such as a mobile data and analytics application.