The digital age is in full swing, impacting businesses, residents and government alike.
As the Internet of everything (IOE) takes hold and local governments discover what smart devices and big data can do to help streamline services, save money and better engage with their residents, two important questions come to mind: How are municipalities using the Internet today? Can current uses help predict which are more likely to embrace IOE?
The use of Internet by governments can take place in three different ways: government-to-citizen, government-to-business and government-to-government. Each of these relationships requires a different strategy and platform.