Can Metrics Capture the Value of ‘Innovation’?

Written by Nextgov
  • Nextgov
  • 3 years ago


Government chief information officers struggle to quantify nontechnical factors such as “organizational health” and “innovation,” a new report argues.

After interviewing 27 government CIOs, Arizona State University Associate Dean Kevin Desouza concluded that most “have a very good inventory of metrics” for technical performance — such as server downtime or application usage — but are less sure how to measure performance characteristics of the organization itself.

Read More

0 0
Article Categories:
Big Data

Leave a Comment

Your email address will not be published. Required fields are marked *