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Analytics Play Key Role in Boston’s Tech Modernization

Written by Govtech
Analytics Play Key Role in Boston’s Tech Modernization
  • Govtech
  • 3 years ago

Analytics Play Key Role in Boston’s Tech Modernization

Until recently, when staff at Boston’s Inspectional Services Department (ISD) wanted to create or update building permits and applications, they pulled out an ancient IBM typewriter and went to work.

But when Martin Walsh became Boston’s new mayor in 2014, he made it clear he was committed to using technology a bit newer than a typewriter to run the city. Instead, he wanted a city data-driven from the bottom up.

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